Atlantis, The Palm

Show hotel on map
Hotel description
"On 31st December 2020 Gala Dinner is MANDATORY for all occupants, charges are not included in the rates and will be advice later and to book through DOTW." Ossiano is excluded from Half Board Dining Options 24-25 Dec 2020 Location This luxury resort is situated on the spectacular man-made island of Palm Jumeirah. The Emirates Mall is 15 minutes away by car and the Dubai city center is 25 minutes away. The Dubai International Airport is 35 km away. Rooms Discover some of the most elegant hotel rooms in Dubai, designed to immerse guests in absolute comfort and unparalleled luxury. All accommodation units feature air conditioning, a living room and a bathroom. Most rooms feature a balcony or terrace. Many of the rooms also offer a sea view, adding to the ambiance. Cots are available for children. A safe, a minibar and a desk also feature. Features include a fridge and tea and coffee making equipment. Ironing set is also available to guests. Guests will also find slippers provided. Each of the bathrooms features a shower, a bathtub, a spa bath, a hairdryer and bathrobes. Restaurant Dining options include Yuan, which serves traditional Chinese Szechuan cuisine in a modern setting. The award-winning Nobu restaurant serves contemporary Japanese cuisine with Arabian influences. Bread Street Kitchen & Bar offers signature British menu and delightful beverages from Gordon Ramsay. Guests can enjoy stunning views of The Palm and Dubai skyline while savoring the tastes of authentic Lebanese cuisine along with delicious beverages and shisha at Levantine Bar and Terrace. Amenities The establishment comprises a total of 1539 accommodation units. A lobby and a reception are available to guests. A lift provides easy access to the upper floors. Amenities include a safe. Internet access is available in the public areas. Additional features include a balcony. Gastronomic options include restaurants, cafes and bars. Guests can buy holiday mementos from the souvenir shop. Shopping facilities are available. A playroom is also among the amenities at the establishment. Guests travelling in their own vehicles can make use of the available parking spaces. Additional services include a babysitting service, a childcare service, medical assistance, room service, a laundry and a lady’s salon. A shuttle service is offered. The establishment offers an outdoor pool and a children's pool. A waterslide provides fun for all ages. A terrace, a sun terrace, sun loungers and parasols are available. A hot tub provides an opportunity for relaxation. The poolside bar serves a selection of refreshing drinks. A gym and yoga are some of the sports and leisure options available at the establishment. The establishment offers a range of wellness options, including a spa, a sauna, a steam bath, a beauty salon and massage treatments, or for an additional fee, Ayurveda. A kids' club and a nightclub complete the range of options available. Important Notes: The restaurant inclusions and opening hours on Half Board are subject to change without notice. NOTE: The Palm will introduce a brand-new look and feel for 1539 rooms and suites. The work will take place 50 rooms at a time, floor by floor and will last three years, beginning on the 4th July 2017, with completion benchmarked for 2019. Low level of disruption between approximately 10am and 6pm daily is anticipated. The effect of these developments will be kept to a minimum, no other facilities will be impacted and we will continue delivering the highest standard of service. The refurbishment will deliver a fresh look and feel to all the rooms, whilst keeping with Atlantis, The Palm’s underwater design concept. Featuring luxury fabrics and textiles, a stylish ocean themed colour palette and custom made furniture, the rooms will combine functionality, integrated technology and innovation, tailored to exceed the expectations of the guests. Exclusive Club Suite Privileges Access to Imperial Club Lounge and Benefits • Choose to have your breakfast in the Imperial Club Lounge, in Saffron or Kaleidoscope, between 7:00am – 11:00am daily. • Relax in the Imperial Club Lounge for a splendid afternoon tea from 2:30pm – 4:30pm with a selection of light snacks. • Enjoy an evening drink served with delicious canapés in the Imperial Club Lounge between 5:00pm – 7:00pm. VIP treatment to make your stay with us special • Plan your holiday itinerary with the Imperial Club Concierge team, dedicated to meet your every need. • For your convenience, collect your Aquaventure Waterpark wristbands from the Resort Activity Booking Points located on the lobby level of the East and West Towers. Then head straight to Aquaventure Waterpark for a thrilling day out! • Children aged 3 - 12 can enjoy daily complimentary morning and afternoon entry into Atlantis Kids Club, whilst teens aged 13 - 17 can chill, dance and connect at The Zone, with a complimentary Afternoon Session daily throughout their stay. Take your relaxing holiday to the next level • Exclusive Imperial Club Beach access; a private sanctuary with spectacular views of the Dubai Marina skyline with a fully-serviced bar and personal service attendants. • Exclusive access to use ShuiQi Spa’s steam, sauna and jet-pool facilities during your entire stay. • Two treatments at ShuiQi Spa for the price of one. Offer applies to treatments of AED 500 or more, excludes Medi-Spa.** • One complimentary 30-minute personal training session per stay at ShuiQi Fitness Centre. • Exclusive cabana rates at the Royal Pool, Imperial Club Beach and Aquaventure Waterpark. • Complimentary access to, with newspapers and magazines available in 56 languages. HALF BOARD PACKAGE SUMMARY Restaurants : OSSIANO (Dinner only restaurants) (excluding beverages) • CUISINE - Gastronomic fine-dining • SUPPLEMENTS - 6 courses - AED 540 per person 9 courses - AED 770 per person 11 courses - AED 1290 per person • MORE INFORMATION - Ages 10 and above are permitted to dine. NOBU (Dinner only restaurants) • CUISINE - Japanese cuisine with South American influences • SUPPLEMENTS - AED 420 per person • MORE INFORMATION - Ages 10 and above are permitted to dine. SEAFIRE STEAKHOUSE & BAR (Breakfast and dinner restaurants) • CUISINE - Award-winning steakhouse • SUPPLEMENTS - AED 210 per person • MORE INFORMATION - All ages are welcome to dine. HAKKASAN (Dinner only restaurants)(excluding beverages) • CUISINE - Cantonese cuisine with a twist • SUPPLEMENTS - AED 150 per person • MORE INFORMATION - AED 75.00/net per child between 4 to 11 years old (Reservation time for kids is between 6pm-6:30pm only) BREAD STREET KITCHEN & BAR (Dinner only restaurants) • CUISINE - British classics with a modern take • SUPPLEMENTS - AED 85 per person • MORE INFORMATION - All ages are welcome to dine. RONDA LOCATELLI (Dinner only restaurants - reservations made in advance are recommended)(excluding beverages) • CUISINE - Trattoria-style Italian cuisine • SUPPLEMENTS - AED 85 per person • MORE INFORMATION - AED 42.50/net per child between 4 to 11 years old WAVEHOUSE (Dinner only restaurants) • CUISINE - Everyone’s favourite bar grub • SUPPLEMENTS - AED 85 per person • MORE INFORMATION - All ages are welcome to dine . AYAMNA (Breakfast and dinner restaurants) • CUISINE - Authentic Lebanese cuisine • SUPPLEMENTS – None • MORE INFORMATION - All ages are welcome to dine. THE SHORE (Dinner only restaurants) • CUISINE - Tex-Mex poolside dining • SUPPLEMENTS – None • MORE INFORMATION - All ages are welcome to dine. THE EDGE (Dinner only restaurants) • CUISINE - Pizzas, salads and grills al-fresco • SUPPLEMENTS – None • MORE INFORMATION - All ages are welcome to dine. ASIA REPUBLIC (Dinner only restaurants) • CUISINE - Asian street-food • SUPPLEMENTS – None • MORE INFORMATION - All ages are welcome to dine. THE BURGER JOINT (Dinner only restaurants) • CUISINE - Craft burgers, fries and milkshakes • SUPPLEMENTS – None • MORE INFORMATION - All ages are welcome to dine. SHAWAFEL (Dinner only restaurants) • CUISINE - Arabic street food • SUPPLEMENTS – None • MORE INFORMATION - All ages are welcome to dine. PLATO’S (Dinner only restaurants) • CUISINE - Teahouse with sandwiches and cakes • SUPPLEMENTS – None • MORE INFORMATION - All ages are welcome to dine. SAFFRON (Breakfast and dinner restaurants) • CUISINE - Asian-inspired buffet with live stations • SUPPLEMENTS – None • MORE INFORMATION - Elevate your experience with a beverage package. KALEIDOSCOPE (Breakfast and dinner restaurants) • CUISINE - International buffet with themed nights • SUPPLEMENTS – None • MORE INFORMATION - Elevate your experience with a beverage package. HALF BOARD TERMS & CONDITIONS Half Board must be booked for the entire stay, valid from the day of arrival. Half Board status must be identified on guest voucher or itinerary. Half Board package is combinable with prevailing market rates and must be booked in conjunction with a room. Net Half Board rate charged cannot be sold by the DMC/Tour Operator higher than published rate. No credit will be given should the Half Board benefit not be consumed. Half Board is non-transferable to any other outlets. All guests in the room must be on the same meal plan. A supplementary fee may be applicable in certain restaurants. Children pay 50% of the original supplementary fees. The Half Board package is subject to all other conditions per 2018/2019 DMC/Tour Operator & Rate Agreement. Atlantis reserves the right to withdraw the offer with 48 hours’ notice. All bookings overlapping with the close out dates of the Half Board package will be accepted on Bed & Breakfast basis only. It is highly recommended to make restaurant reservations prior to arrival to avoid disappointment over unavailability of restaurant choice. Half Board is defined as food only and does not include any drinks. Half Board is only valid for Breakfast and Dinner, and does not apply for special events in restaurants. Half Board is not valid in conjunction with other promotions or discounts. Half Board is available for purchase from 23 - 30 December 2018, 01 - 05 January 2019, 22 - 30 December 2019 and 01 - 05 January 2020. The supplement charges are in addition to the regular supplements as appropriate. Ossiano is not available on the Half Board dining options from 24 - 25 December 2018 & 24 - 25 December 2019. At Wavehouse, children under 21 years old are not permitted in the bar after 5:00pm on Fridays or after 9:00pm throughout the rest of the week. After 11:00pm, the minimum age policy is 21 and above Rates are inclusive of Value Added Tax (VAT), and Half Board supplements are only payable in-resort. Restaurant inclusions & opening hours on Half Board are subject to change without prior notice. The designs have been developed by UAE-based studio WA International, the masterminds behind the public spaces of the Dubai Opera. The existing refurbished rooms and suites now feature a fresh look and feel comprising a colour palette of turquoise, orange and azure with carpets to reflect the sea, and walls in light coral shades. Integrated technology has also been featured throughout with 49-inch flat screen televisions, proximity reader key systems and many more convenient features. The refurbishment also extends to balcony areas and bathrooms, which include stone top sink areas and free-standing bathtubs. We have received fantastic feedback from our guests who have stayed in the refurbished rooms. They have been impressed with the overall transformation and in particular the high quality of the furnishings and room amenities combined with the sleek, contemporary design. Since the start of the resort’s room refurbishment project in July 2017, we have successfully completed 85% of the rooms across both the East and West Tower. The project is set for completion by October 2019. IMPORTANT NOTE: Starting 8th December Aquaventure Waterpark will now be open from Sunday – Saturday. Please see be updated timetable schedule for reference: Aquaventure Waterpark 7 Dec – 31 Dec 2020: Days of Operations: Sunday - Saturday Timings: From 10:00 AM – 05:30 PM The Lost Chambers Aquarium 01 Dec – 31 Dec 2020: Days of Operations: Sunday - Saturday Timings: From 10:00 AM – 09:00 PM Reminder: International Market December rates – Marine Animal Interaction rate change effective on 14-December. UAE Resident Promotional Offer will end on 20-Dec-20. This means the resident rates will no longer be valid across Travel & Trade Partners. NOTE: For all existing Shark Safari, Dolphin Bay & Sea Lion bookings that falls on the above dates, please note that we can offer 2 options: Reschedule the interaction when Aquaventure Waterpark is open – you will need to contact your customers accordingly Guest will be given a voucher for Aquaventure Waterpark visit to be used the following day REMINDER: Daily capacity is reduced to 50% in the Aquaventure Waterpark and The Lost Chambers Aquarium per Dubai Municipality’s advise Daily capacity is reduced to 30% in the Dolphin Bay & Sea Lion Point per Dubai Municipality’s advise Safety Measures in all areas of the Atlantis, The Palm are being observed Face masks are to be worn at all times (available also at the Ticketing counters) NOTICE: Please be informed that the complimentary daily breakfast and return transfers to and from Dubai Airports will no longer be included as benefits in the Imperial Club rooms for all new bookings made from today onwards. However, for the confirmed Imperial Club rooms bookings, the hotel will extend the breakfast and transfers. Updated Imperial Club Room Benefits: - Daily access to Aquaventure Waterpark - Daily access to The Lost Chambers Aquarium - Daily access to the Royal and Zero Entry outdoor pools - Daily access to Atlantis Kids Club / The Zone - Special rates for Marine Experiences - Daily access to ShuiQi Fitness Centre - Daily access to the vitality pool, steam room and sauna at ShuiQi Spa - Complimentary 30 minutes added to any 60 minute ShuiQi Spa treatment booked - Daily access to the Imperial Club Lounge inclusive of daily morning refreshments, afternoon tea and complimentary happy hour - Dedicated check-in and check-out area - Daily access to the private Imperial Club Beach - Easy collection of Aquaventure wristbands at the dedicated Resort Activity Booking Points - AED 50 redeemable gaming credit at Wavehouse Kindly be advised that Aquaventure waterpark will be closed on some days of the week. Please contact the hotel to check the open days. IMPORTANT NOTICE: Children 14 years old and above if not booked as an adult during booking time will not be allowed to check in at the hotel. NOTE: High Season: 2 January 2022 – 11 February 2022 19 February 2022 – 1 April 2022 24 April 2022 – 8 May 2022 1 October 2022 – 14 October 2022 6 November 2022 – 17 December 2022 Cancellation Policy: Bookings cancelled between 14 days prior to arrival at 15.00 hrs (DXB time) will be charged 100% of the total booking. Prepayment Policy: Credit Card Guarantee is required at the time of booking. Full and final payment is required 14 days prior to arrival High High Season: 12 February 2022 – 18 February 2022 2 April 2022 – 23 April 2022 15 October 2022 – 5 November 2022 18 December 2022 – 25 December 2022 Cancellation Policy: Bookings cancelled between 21 days prior to arrival at 15.00 hrs (DXB time) will be charged 100% of the total booking. Prepayment Policy: Credit Card Guarantee is required at the time of booking. Full and final payment is required 21 days prior to arrival NOTICE: In an effort to continuously enhance our culinary offering and guest experience, we are doing a limited renovation of the Royal Bridge Suite (22nd floor) working from May 2022 to November 2022. This exciting renovation will make way for a brand-new food and beverage concept in the 22nd-floor space, set to open in November 2022. With this in mind, from April 2022, The Royal Bridge Suite will no longer be available as part of our Signature Suite offering. During this period, we invite guests to consider The Grand Atlantis Suite or The Presidential Suite, both excellent alternatives from our signature suite collection. All signature suites feature luxury extras including a 24-hour private butler, luxury airport transfers, Imperial Club access plus much more. During the refurbishment period, we anticipate low levels of disruption between approximately 11 am and 4 pm daily. Guests may also experience some visible work on the façade of the resort on the 22nd-floor balcony. We will reimagine the space with an exciting new addition to Atlantis, The Palm’s culinary programme to be announced soon. This concept will offer unapparelled views of the Palm Island and Arabian Gulf alongside world-class food and beverage. we look forward to sharing updates and news in the coming months. Please note Limited renovation on the Royal Bridge Suite on the 22nd floor to make way for a brand-new food and beverage concept until 30.11.2022 Ronda Locatelli restaurant is now permanently closed in this hotel. NOTICE: “We are doing a renovation of the Royal Bridge Suite (22nd floor) until November 2022 to make way for a brand-new dining concept. During the refurbishment period, we anticipate some disruption between approximately 11am and 4pm daily. We apologise for any inconvenience and offer our sincere thanks for your understanding.”